فرصة ذهبية: مسابقة توظيف من أطلس أون لاين لـ 31 وظيفة شاغرة – انضم إلى فريقنا في المغرب!
Atlas On Line: A New Recruitment Drive for 31 Positions in Casablanca
Atlas On Line, a subsidiary of Royal Air Maroc since 2004, is launching an exciting recruitment campaign to fill 31 positions in Casablanca. This initiative underscores the company’s commitment to enhancing its customer experience management services, particularly within the aviation and travel sectors.
Available Positions
The recruitment drive includes:
- 1 Human Resources Development Officer
- 30 Bilingual Customer Service Representatives (French/English)
About Atlas On Line
As a key player in omnichannel customer experience management, Atlas On Line excels at providing outsourced services that meet the diverse needs of clients across various industries. The company prides itself on delivering superior quality through a dedicated team of experts who manage every aspect of the customer journey.
With a multilingual contact center operating 24/7, Atlas On Line ensures that each interaction is seamless and tailored to meet client expectations regardless of their geographical location. The guiding principle behind their operations is simple yet powerful: “Deliver your promises to your customers.”
Mission Statement
The primary mission at Atlas On Line is to foster successful partnerships by creating value-driven collaborations. By leveraging resources and expertise, they aim to provide personalized and high-quality customer relations worldwide.
Job Descriptions
Human Resources Development Officer (H/F)
Responsibilities:
- Sort incoming CVs and manage the recruitment database.
- Assist departments in defining their hiring needs.
- Draft and publish job advertisements across various platforms.
- Monitor candidate files throughout the selection process.
- Organize and facilitate recruitment committees.
- Support new employee integration while managing logistical aspects.
- Participate in designing and implementing internal communication plans.
- Contribute to organizing internal events.
Desired Profile:
- A minimum qualification of Bac+2 or higher in HR or personnel management-related fields.
- At least three years of relevant experience in a similar role.
Skills Required:
- Strong communication skills
- Excellent organizational abilities
– Proactive mindset
– Proficiency with Microsoft Office Suite; familiarity with graphic design tools is an advantage
Languages: Fluency in both French and English is essential.
Personal Qualities: Strong interpersonal skills, teamwork spirit, ability to prioritize tasks effectively.
Bilingual Customer Service Representatives (French/English)
Responsibilities:
- Greet customers warmly while identifying their needs.
- Analyze requests for tailored advice and assistance.
- Achieve sales targets while managing customer complaints effectively.
Desired Profile:
- Minimum Bac+2 degree (DEUG, license or equivalent), preferably in foreign languages.
- Exceptional command of both French and English.
Skills Required:
– Strong relational abilities
– Active listening skills
– Effective communication capabilities
- Teamwork orientation
This recruitment campaign represents an excellent opportunity for individuals looking to advance their careers within a dynamic organization committed to excellence in service delivery. If you are passionate about customer service or human resources development, consider applying today!
